Digital transformation is all the rage these days, and for good reason: It helps your agency move faster, offer better experiences to clients, and increase its profitability. When you successfully enact digital transformation initiatives, your agents are able to sell insurance products around the clock, serve up on-demand quotes to clients at their convenience, and reduce errors and omissions exposure, among countless other benefits. At the same time, you’re able to generate large swaths of data, which you can then leverage to continuously improve operations—all while using less paper and doing your part to preserve the environment. Yet property and casualty insurance companies can’t just invest in digital transformation initiatives and expect great results. In fact, quite the contrary. Believe it or not, a whopping 70 percent of digital transformation efforts fail. The last thing you want to do is invest a whole bunch of money in overhauling your outdated processes and workflows only to wind up in a worse position on the other side. With that in mind, let’s take a look at some of the biggest mistakes agencies make with their digital transformation efforts so your P&C insurance agency can avoid doing the same.